Shipping policy

Free Shipping

We are proud to offer free shipping on all orders!

All orders are processed and dispatched from our international warehouse. During periods of high demand (such as holidays or promotions), processing times may be slightly longer.

Order Processing

• Orders are processed Monday to Friday.

• Processing time is 3 to 10 business days from the date of purchase.

• Shipping takes place the day after processing is completed.

• We do not ship on weekends or public holidays.

Important: once an order has been placed, it cannot be cancelled. If you need to modify your

shipping address, please contact us as soon as possible before the order is dispatched. No

changes can be made once the order has been processed.

Estimated Delivery Times

After processing, estimated shipping times by destination are as follows:

• United Kingdom & Europe: 7–14 business days

• United States: 7–15 business days

• Canada: 7–16 business days

• Central America: 10–25 business days

• Australia & New Zealand: 10–26 business days

• Rest of the world: 11–30 business days

In exceptional cases, delivery may be delayed due to customs, weather conditions, or logistical

circumstances beyond our control.

Order Tracking

Once your order has been dispatched, we will send you a tracking number so you can monitor the status

of your delivery in real time.

Delays or Issues

While we do our best to meet the stated timeframes, external factors such as health restrictions, customs

checks, or peak season periods may cause delays.

If you notice an unusual delay in your delivery, please do not hesitate to contact us at:

info@ashmorelane.com

We will be happy to assist you.Thank you for your patience and understanding. Our goal is to provide you with a safe, reliable, and

satisfying shopping experience.